Returns & Cancellation

Returns & Cancellation

Returns & Cancellation

Customer satisfaction is important to us. If you experience any issue with your purchase, we're here to help.

Order Cancellation

Orders can be cancelled only before they are dispatched from our warehouse.

Once the order has been shipped, cancellation requests cannot be accepted.

Return Eligibility

Returns are accepted only under the following circumstances:

  • Wrong product received.

  • Product received in damaged condition.

  • Manufacturing defect.

  • Incorrect size delivered compared to the confirmed order.

Return requests must be raised within 48 hours of receiving the order.

Return Conditions

Returned products must:

  • Be unused and unworn.

  • Be returned with original packaging, tags, and accessories.

  • Show no signs of misuse or damage caused after delivery.

Non-Returnable Products

Returns will not be accepted for:

  • Used or worn footwear.

  • Products damaged due to improper use.

  • Items returned without original packaging.

  • Clearance or special offer products unless damaged or defective.

Refunds

After the returned product passes our quality inspection:

  • Refunds will be processed within 5–7 business days.

  • Refunds will be issued through the original payment method.

Replacement

If a replacement is approved and stock is available, the replacement product will be dispatched without any additional shipping charges.

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