Shipping Policy
Shipping Policy
At Winsor Imports & Exports, we are committed to delivering genuine Aerosoft footwear safely and on time across India. Every order is carefully inspected and securely packed to ensure it reaches you in excellent condition.
Order Processing
Orders are processed within 1–2 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Once your order has been shipped, you will receive shipment confirmation along with tracking details (where applicable).
Delivery Timeline
Estimated delivery time depends on your location:
Metro Cities: 2–5 Business Days
Other Cities: 3–7 Business Days
Remote Areas: 5–10 Business Days
Delivery timelines may vary due to courier operations, weather conditions, festivals, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment. Promotional offers such as free shipping may be available during selected campaigns.
Delivery
Please ensure that the shipping address and contact details provided are accurate. Winsor Imports & Exports shall not be responsible for delays caused by incorrect or incomplete delivery information.
If the courier is unable to deliver after multiple attempts, the shipment may be returned to us.
Damaged Shipment
If you receive a package that appears damaged or tampered with, please do not accept the delivery whenever possible. If accepted, contact our customer support within 24 hours along with clear photographs of:
Outer packaging
Product
Shipping label
This helps us investigate the issue and arrange an appropriate resolution.